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Terms of Service

Truth Auto Repair  |  Effective Date: Nov 6, 2026

These Terms of Service explain how you may use truthautorepair.com and contact Truth Auto Repair through our website and messaging channels. Vehicle repairs may also be governed by separate estimates, repair orders, and customer authorizations.

Our Services

Truth Auto Repair provides automotive inspection, maintenance, diagnostics, and repair services in Jacksonville, Florida. Website descriptions are general information. Service availability, parts, prices, and timing depend on your vehicle and the work needed.

Appointments and Requests

Sending a website form, Wix Chat message, WhatsApp message, or Google Business Profile message is a request for assistance, not a confirmed appointment. Appointments are confirmed when our team expressly agrees to a date and time. Chat channels are not emergency or roadside assistance services.

Vehicle Information, Estimates, and Repairs

Online information and chat responses cannot replace a professional vehicle inspection or diagnosis. Repair prices and timelines may change after a technician evaluates the vehicle. Applicable estimates, diagnostic charges, repair authorizations, and any additional work will be handled under the shop's service procedures and applicable law. A service estimate or repair order provided for a particular job controls the authorized work and charges.

Warranties

Any warranty on parts or labor depends on the specific repair and the written terms provided with that service. References to NAPA Auto Care or warranty-backed repairs do not mean every part or service has the same warranty. Ask the shop for the warranty terms that apply to your repair.

Website Chat, WhatsApp, and Google Messaging

Our website uses Wix Chat and may display an automated welcome greeting. The owner handles customer inquiries. The WhatsApp button opens WhatsApp as a separate messaging service. Google Business Profile messaging may use AI-assisted replies. Automated and AI-generated messages are for general assistance and should not be treated as confirmed appointments, diagnoses, repair authorizations, or binding estimates. Confirm important details directly with the shop.

Communications

When you contact us, we may reply about your request through the channel you used or another reasonable contact method, subject to applicable laws. We do not currently run promotional follow-up campaigns. Any future marketing messages will follow applicable notice, consent, and opt-out requirements. Message or data charges may apply through your provider.

Acceptable Website Use

Please provide accurate information and use our website and messaging channels respectfully. Do not use them to impersonate another person, send unlawful content, or interfere with website operations.

Third-Party Platforms

Wix, WhatsApp/Meta, Google, and other linked services operate under their own terms and privacy policies. Their availability and features may change independently of Truth Auto Repair.

Privacy

Information submitted through our website or messaging channels is handled as described in our Privacy Policy: https://truthautorepair.com/privacy-policy 

Important Limitations

We aim to keep website content accurate but cannot guarantee that online information or automated messages are always complete or current. Nothing in these Terms limits rights or consumer protections that cannot legally be waived. Any terms specific to a repair should be reviewed with the shop before work is authorized.

Updates

We may revise these Terms when our website, services, or legal requirements change. Updated terms will be posted here with a revised effective date.

Contact Us

Truth Auto Repair

5732 Philips Hwy, Suite 2, Jacksonville, FL 32216

Phone: (904) 800-7197

Email: info@truthautorepair.com

Website: https://truthautorepair.com/

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